GOVERNMENT
An AI agent that answers citizen questions, guides permit applications, and provides public information - accessible to everyone, around the clock.
THE PROBLEM
Phone queues, slow email replies, and limited office hours create frustration. Citizens expect digital-first services.
Hiring and retaining skilled staff is a growing challenge. Existing teams are stretched thin across increasing demands.
Citizens struggle to navigate permit requirements, forms, and deadlines. Incomplete applications create rework for everyone.
Government services must be accessible in multiple languages and for people with different abilities. Meeting this standard is resource-intensive.
THE SOLUTION
Our AI agent answers citizen questions about permits, taxes, waste collection, and public services. It guides users through application processes step by step and communicates in multiple languages. Your staff handles complex cases that require judgment.
USE CASES
Answers questions about permits, taxes, waste collection, parking, and municipal services - instantly and in plain language.
Walks citizens through permit requirements. Checks eligibility, lists required documents, and explains the process step by step.
Provides updates on application status, processing times, and next steps. Citizens check progress without calling your office.
Serves citizens in Dutch, English, Arabic, Turkish, and other languages. Ensures equal access to public services.
Handles reports about broken streetlights, potholes, noise complaints, and other public issues. Routes them to the right department.
RESULTS
-85%
Instant answers replace phone queues.
+40%
Guided intake reduces incomplete submissions.
+30%
24/7 access to clear, accurate information.
-65%
Automation reduces the cost of routine services.
RELATED AGENTS
AI customer service agent on a dedicated EU server. Available 24/7 via WhatsApp and webchat. GDPR compliant, deployed by OpenClaw experts in the Netherlands.
AI data analyst on a dedicated EU server. Spots trends, creates reports, answers questions with context. GDPR compliant, by the Netherlands' OpenClaw experts.
Personal AI assistant on a dedicated EU server. Handles emails, planning, research and daily tasks. GDPR compliant, set up by the Netherlands' OpenClaw experts.
FAQ
Yes. The agent runs on a dedicated EU server with encryption at rest and in transit. We comply with BIO standards and sign a data processing agreement.
It integrates with common municipal systems and can connect to your website, citizen portal, and case management tools through APIs.
You provide the source content - policies, regulations, and procedures. The agent only answers from verified information and flags questions it cannot answer.
For sensitive queries, the agent collects minimal data and routes the request to your staff. It does not store personal data beyond the session.
From 299 euro setup plus 99 euro per month. Government volume licensing and multi-department deployments available on request.
FURTHER READING
Deploy an AI agent that serves citizens faster and frees up your team for the work that needs a human touch.