CUSTOMER SERVICE
An AI agent that handles your most common customer questions instantly - on every channel, around the clock. Your team focuses on the conversations that matter.
THE PROBLEM
Every minute a customer waits, their satisfaction drops. Long queues drive them to competitors.
80% of support tickets are the same handful of questions. Your agents spend their day on copy-paste answers.
When your office closes, so does your support. Evening and weekend customers are left without help.
Every growth phase means recruiting, training, and managing more support staff. Costs rise faster than revenue.
THE SOLUTION
Our AI agent answers customer questions via your website, WhatsApp, email, and phone. It learns your products, policies, and tone of voice. Complex issues are escalated to your team with full context. Simple to deploy, powerful in practice.
USE CASES
Answers the questions your team gets asked every day - shipping, returns, pricing, specifications, and policies.
Provides real-time updates on orders, shipments, and estimated delivery times. No more status check calls.
Acknowledges complaints, collects details, and either resolves them directly or routes them to the right team member.
Works on your website, WhatsApp, Telegram, email, and phone. Customers choose their preferred channel.
When a question needs human attention, the agent transfers it with a complete summary. No customer repeats themselves.
RESULTS
<10 sec
Instant answers to most customer questions.
70-80%
Most inquiries handled without human intervention.
-55%
Dramatic reduction in cost per resolved ticket.
+20%
Faster service drives higher satisfaction ratings.
RELATED AGENTS
AI customer service agent on a dedicated EU server. Available 24/7 via WhatsApp and webchat. GDPR compliant, deployed by OpenClaw experts in the Netherlands.
AI receptionist on a dedicated EU server. Schedules appointments, handles intake, available 24/7. GDPR compliant, by OpenClaw experts in the Netherlands.
FAQ
You decide. The agent can identify itself as AI or simply respond in your brand voice. Most customers care about fast, accurate answers - not who provides them.
The agent only answers from the information you provide - your knowledge base, product data, and policies. When unsure, it escalates to your team instead of guessing.
Most setups take 1-2 days. You provide your FAQ and product info, we configure the agent. It can be live the same week.
Yes. The agent communicates in 20+ languages. It detects the customer's language and responds accordingly.
A managed AI agent starts from 299 euro setup plus 99 euro per month. Includes hosting, channel integrations, and updates.
FURTHER READING
Deploy an AI agent that answers instantly, works 24/7, and keeps your customers coming back.