Back to overview

E-COMMERCE

Your webshop, always open for business

An AI agent that answers customer questions, writes product texts, and processes returns - while you focus on growing your business.

THE PROBLEM

Running an online store is a full-time job

24/7 customer questions

Customers expect instant replies at any hour. After-hours emails pile up, and slow responses drive buyers to competitors.

Product descriptions take hours

Every new product needs SEO-optimized copy. Writing hundreds of descriptions manually drains your time and budget.

Returns eat into margins

Processing returns, answering status questions, and handling complaints takes up a large chunk of your support team's day.

Scaling means hiring

Every growth spike requires more support staff. Training new hires takes weeks, and labor costs keep climbing.

THE SOLUTION

An AI agent built for e-commerce

Our AI agent integrates with your webshop to handle customer questions, generate product descriptions, and manage return requests. It learns your product catalog and brand voice so every interaction feels personal.

USE CASES

What your AI agent handles

Customer support on autopilot

Answers questions about orders, shipping, sizing, and stock. Handles 80% of inquiries without human intervention.

Product descriptions at scale

Generates SEO-friendly product texts in your brand voice. Upload specs, get polished copy back in seconds.

Return and complaint handling

Guides customers through the return process, creates labels, and updates order status automatically.

Order tracking

Provides real-time shipping updates and proactively notifies customers about delays or delivery windows.

Upsell and cross-sell

Recommends related products based on browsing history and purchase patterns to increase average order value.

RESULTS

Results from day one

<5 sec

Response time

Instant answers to customer questions, around the clock.

-60%

Support costs

Less manual work for your support team.

+15%

Conversion rate

Faster answers lead to fewer abandoned carts.

24/7

Availability

Your store never sleeps. Neither does your support.

FAQ

Frequently asked questions

Yes. The agent connects to your webshop platform and learns your entire catalog - product details, pricing, stock levels, and specifications.

The agent works with any platform that has an API - Shopify, WooCommerce, Magento, Lightspeed, and custom-built stores. We handle the integration.

The agent resolves standard issues independently. For complex cases, it collects all relevant information and escalates to your team with a complete summary.

Absolutely. You define the brand voice, and the agent follows it in every interaction. Casual, formal, playful - whatever fits your brand.

A managed AI agent starts from 299 euro setup plus 99 euro per month. That includes hosting, maintenance, and updates. Custom integrations are available on request.

Put your webshop on autopilot

Deploy your AI agent today and let it handle support, content, and returns while you grow your business.

AI Agent for E-commerce - Automate Your Online Store | AI Agent NL | AI Agent