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RETAIL

Smarter stores, happier customers

An AI agent that handles customer questions, tracks inventory, and personalizes the shopping experience - online and in-store.

THE PROBLEM

Retail margins are under pressure

Customers expect omnichannel

Shoppers want the same experience online and in-store. Coordinating both channels is complex and expensive.

Staff turnover is high

Retail struggles with constant hiring and training. Product knowledge walks out the door with every departing employee.

Inventory errors cost money

Out-of-stock items lose sales. Overstock ties up capital. Accurate inventory tracking requires constant attention.

Personalization is expected

Customers want personalized recommendations and offers. Delivering this at scale without expensive tools is difficult.

THE SOLUTION

An AI agent built for retail

Our AI agent answers product questions, checks stock availability, recommends items, and handles customer service across all channels. Your team focuses on the in-store experience while AI handles the rest.

USE CASES

What your AI agent handles

Product questions

Answers questions about sizing, materials, availability, and care instructions. Pulls from your product database in real time.

Stock check

Tells customers whether an item is in stock at their preferred location. Suggests alternatives when something is sold out.

Personal recommendations

Suggests products based on purchase history, preferences, and current promotions. Drives repeat purchases.

Customer service

Handles returns, exchanges, warranty claims, and order tracking across all channels - website, app, WhatsApp, and email.

Store information

Provides opening hours, directions, parking info, and event details for individual store locations.

RESULTS

Impact on your retail business

80%

Customer queries resolved

Automated answers to common product and service questions.

+12%

Average order value

Smart recommendations drive higher basket value.

-50%

Staff training time

The agent handles product knowledge for new hires.

-45%

Support cost

Fewer support tickets for your team to process.

FAQ

Frequently asked questions

Yes. It integrates with popular retail platforms - Lightspeed, Shopify POS, Square, and custom systems via API.

Absolutely. The agent serves customers on your website, app, WhatsApp, and in-store kiosks. One agent, all channels.

Yes. It knows stock levels, opening hours, and specifics per location. Customers always get information relevant to their nearest store.

You connect your product database. The agent syncs automatically and stays up to date with new products, pricing, and availability.

From 299 euro setup plus 99 euro per month for a managed AI agent. Multi-location pricing available on request.

FURTHER READING

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Give your customers the retail experience they expect

Deploy an AI agent that knows your products, checks your stock, and serves customers across every channel.

AI Agent for Retail - Stores & Retail Chains | AI Agent NL | AI Agent