RETAIL
Smarter stores, happier customers
An AI agent that handles customer questions, tracks inventory, and personalizes the shopping experience - online and in-store.
THE PROBLEM
Retail margins are under pressure
Customers expect omnichannel
Shoppers want the same experience online and in-store. Coordinating both channels is complex and expensive.
Staff turnover is high
Retail struggles with constant hiring and training. Product knowledge walks out the door with every departing employee.
Inventory errors cost money
Out-of-stock items lose sales. Overstock ties up capital. Accurate inventory tracking requires constant attention.
Personalization is expected
Customers want personalized recommendations and offers. Delivering this at scale without expensive tools is difficult.
THE SOLUTION
An AI agent built for retail
Our AI agent answers product questions, checks stock availability, recommends items, and handles customer service across all channels. Your team focuses on the in-store experience while AI handles the rest.
USE CASES
What your AI agent handles
Product questions
Answers questions about sizing, materials, availability, and care instructions. Pulls from your product database in real time.
Stock check
Tells customers whether an item is in stock at their preferred location. Suggests alternatives when something is sold out.
Personal recommendations
Suggests products based on purchase history, preferences, and current promotions. Drives repeat purchases.
Customer service
Handles returns, exchanges, warranty claims, and order tracking across all channels - website, app, WhatsApp, and email.
Store information
Provides opening hours, directions, parking info, and event details for individual store locations.
RESULTS
Impact on your retail business
80%
Customer queries resolved
Automated answers to common product and service questions.
+12%
Average order value
Smart recommendations drive higher basket value.
-50%
Staff training time
The agent handles product knowledge for new hires.
-45%
Support cost
Fewer support tickets for your team to process.
Indicative figures based on experiences from previous customers. Actual results vary per business and implementation.
RELATED AGENTS
Agents for your industry
Your new colleague in customer service
AI customer service agent on your infrastructure. Available 24/7 via WhatsApp and webchat. GDPR compliant, expert NL implementation.
Your new colleague in sales
AI sales assistant on your infrastructure. Follows leads, books appointments, knows your offering. GDPR compliant. Expert NL setup.
Your new colleague in marketing
AI content creator on your infrastructure. Knows your tone, delivers drafts in your style. GDPR compliant. Expert implementation.
FAQ
Frequently asked questions
Yes. It integrates with popular retail platforms - Lightspeed, Shopify POS, Square, and custom systems via API.
Absolutely. The agent serves customers on your website, app, WhatsApp, and in-store kiosks. One agent, all channels.
Yes. It knows stock levels, opening hours, and specifics per location. Customers always get information relevant to their nearest store.
You connect your product database. The agent syncs automatically and stays up to date with new products, pricing, and availability.
AI agent implementation starts from 1,495 euros. We install and configure on your infrastructure. Ongoing support and optimization are scoped per project and billed by invoice. Multi-location pricing available on request.
FURTHER READING
Related articles
Give your customers the retail experience they expect
Deploy an AI agent that knows your products, checks your stock, and serves customers across every channel.