RETAIL
An AI agent that handles customer questions, tracks inventory, and personalizes the shopping experience - online and in-store.
THE PROBLEM
Shoppers want the same experience online and in-store. Coordinating both channels is complex and expensive.
Retail struggles with constant hiring and training. Product knowledge walks out the door with every departing employee.
Out-of-stock items lose sales. Overstock ties up capital. Accurate inventory tracking requires constant attention.
Customers want personalized recommendations and offers. Delivering this at scale without expensive tools is difficult.
THE SOLUTION
Our AI agent answers product questions, checks stock availability, recommends items, and handles customer service across all channels. Your team focuses on the in-store experience while AI handles the rest.
USE CASES
Answers questions about sizing, materials, availability, and care instructions. Pulls from your product database in real time.
Tells customers whether an item is in stock at their preferred location. Suggests alternatives when something is sold out.
Suggests products based on purchase history, preferences, and current promotions. Drives repeat purchases.
Handles returns, exchanges, warranty claims, and order tracking across all channels - website, app, WhatsApp, and email.
Provides opening hours, directions, parking info, and event details for individual store locations.
RESULTS
80%
Automated answers to common product and service questions.
+12%
Smart recommendations drive higher basket value.
-50%
The agent handles product knowledge for new hires.
-45%
Fewer support tickets for your team to process.
Indicative figures based on experiences from previous customers. Actual results vary per business and implementation.
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FAQ
Yes. It integrates with popular retail platforms - Lightspeed, Shopify POS, Square, and custom systems via API.
Absolutely. The agent serves customers on your website, app, WhatsApp, and in-store kiosks. One agent, all channels.
Yes. It knows stock levels, opening hours, and specifics per location. Customers always get information relevant to their nearest store.
You connect your product database. The agent syncs automatically and stays up to date with new products, pricing, and availability.
AI agent implementation starts from 1,495 euros. We install and configure on your infrastructure. For ongoing support, packages start from 249 euros per month. Multi-location pricing available on request.
FURTHER READING
Deploy an AI agent that knows your products, checks your stock, and serves customers across every channel.