E-COMMERCE
Your webshop, always open for business
An AI agent that answers customer questions, writes product texts, and processes returns - while you focus on growing your business.
THE PROBLEM
Running an online store is a full-time job
Customer questions after hours
Customers expect instant replies at any hour. After-hours emails pile up, and slow responses drive buyers to competitors.
Product descriptions take hours
Every new product needs SEO-optimized copy. Writing hundreds of descriptions manually drains your time and budget.
Returns eat into margins
Processing returns, answering status questions, and handling complaints takes up a large chunk of your support team's day.
Scaling means hiring
Every growth spike requires more support staff. Training new hires takes weeks, and labor costs keep climbing.
THE SOLUTION
An AI agent built for e-commerce
Our AI agent integrates with your webshop to handle customer questions, generate product descriptions, and manage return requests. It learns your product catalog and brand voice so every interaction feels personal.
USE CASES
What your AI agent handles
Customer support
Answers questions about orders, shipping, sizing, and stock. Questions it cannot answer go to your team.
Product descriptions at scale
Drafts SEO-friendly product texts in your brand voice from the specs you upload. You review before publishing.
Return and complaint handling
Guides customers through the return process, from request to label, and hands exceptions to your team.
Order tracking
With a connection to your shipping system, the agent shares the current delivery status with customers.
Upsell and cross-sell
Recommends related products in the conversation, based on what the customer is looking at.
WHAT YOU GET
What the agent does for your store
Direct answers
Customers get an answer in the conversation and do not have to wait for an email.
Less manual work
The agent answers recurring questions, so your support team has time for the rest.
Help while choosing
Visitors with a question get an answer while they are still on your product page.
Outside office hours
Customers can ask their question in the evening and at weekends too.
RELATED AGENTS
Agents for your industry
Your new colleague in customer service
Customer Service Agent on your infrastructure. Answers customer questions via your website, email or a messaging app, also outside office hours.
Your new colleague in marketing
Content Creator Agent on your infrastructure. Knows your tone of voice and delivers drafts in your style. Your team reviews before publishing.
Your new colleague in sales
Sales Assistant Agent on your infrastructure. Asks leads the first questions, summarizes conversations and proposes appointments to your sales team.
FAQ
Frequently asked questions
Yes, through a connection to your webshop platform. That connection is custom work that we scope with you upfront. It gives the agent access to product details, prices and stock levels.
That depends on your platform. A connection to your webshop platform is custom work, and we discuss upfront what is possible.
The agent resolves standard issues independently. For complex cases, it collects all relevant information and escalates to your team with a complete summary.
Yes. You define the brand voice and we configure the agent to follow it, whether that is casual or formal.
AI agent implementation starts from 1,495 euros. We install and configure on your infrastructure. Ongoing support and optimization are scoped per project and billed by invoice. Custom integrations are available on request.
FURTHER READING
Related articles
An AI agent for your webshop
Book an intro call and discuss which support, content and returns tasks an AI agent can take over.