INSURANCE
An AI agent that handles claims intake, answers policy questions, and guides clients through procedures - reducing wait times from days to minutes.
THE PROBLEM
Manual intake, document verification, and status updates create bottlenecks. Clients wait days for what should take minutes.
Coverage details, deductibles, claim status - agents answer the same basic questions hundreds of times a day.
Policy language is technical. Clients struggle to understand their coverage, leading to frustration and complaints.
Storms, floods, or market events create sudden claim surges. Scaling your team for peak demand is expensive and slow.
THE SOLUTION
Our AI agent handles first-line claims intake, answers policy questions in plain language, and keeps clients updated on their claim status. Your team focuses on complex cases that need human judgment.
USE CASES
Guides clients through the claims process step by step. Collects documents, photos, and details. Creates a complete file for your assessors.
Explains coverage, deductibles, and exclusions in plain language. No more confusion about policy terms.
Provides real-time claim status updates. Clients check progress without calling your service desk.
Receives and categorizes uploaded documents - photos, invoices, reports. Flags missing items and requests them automatically.
Proactively contacts clients before policy expiration. Explains changes, offers upgrades, and processes renewals.
RESULTS
3x faster
Automated intake cuts processing time dramatically.
-55%
Self-service answers reduce inbound calls.
+30%
Faster responses and clear communication.
Unlimited
Handle peak demand without hiring temp staff.
Indicative figures based on experiences from previous customers. Actual results vary per business and implementation.
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FAQ
Yes. It integrates with standard insurance platforms and CRM systems through APIs to pull policy details and update claim records.
All data stays on your own infrastructure within the EU. Encrypted at rest and in transit. We sign a data processing agreement and comply with insurance sector regulations.
The agent handles car, home, health, travel, and liability claims. You configure the intake flow per product type.
The agent handles standard intake and communication. Complex or disputed cases are escalated to your team with a full case summary.
AI agent implementation starts from 1,495 euros. We install and configure on your infrastructure. For ongoing support, packages start from 249 euros per month. Volume licensing available for larger organizations.
FURTHER READING
Deploy an AI agent that processes claims faster and keeps your clients informed at every step.