INSURANCE
Complete claim files, less manual work
An AI agent that handles claims intake, answers policy questions, and guides clients through procedures. Your staff assess the files and decide.
THE PROBLEM
Insurance runs on slow processes
Claims processing is slow
Manual intake, document verification, and status updates create bottlenecks. Clients wait while their file is being completed.
Same questions, over and over
Coverage details, deductibles, claim status - agents answer the same basic questions day after day.
Complex policies confuse clients
Policy language is technical. Clients struggle to understand their coverage, leading to frustration and complaints.
Peak events overwhelm capacity
Storms, floods, or market events create sudden claim surges. Scaling your team for peak demand is expensive and slow.
THE SOLUTION
An AI agent built for insurance
Our AI agent handles first-line claims intake, answers policy questions in plain language, and keeps clients updated on their claim status. Your team focuses on complex cases that need human judgment.
USE CASES
What your AI agent handles
Claims intake
Guides clients through the claims process step by step. Collects documents, photos, and details. Creates a complete file for your assessors.
Policy questions
Explains coverage, deductibles, and exclusions in plain language. No more confusion about policy terms.
Status updates
Shares the current status of a claim. Clients check progress without calling your service desk.
Document processing
Receives and categorizes uploaded documents - photos, invoices, reports. Flags missing items and requests them automatically.
Renewal reminders
Contacts clients before their policy expires and explains what changes. Renewals and policy changes go to your staff.
WHAT YOU GET
What the agent does for your operation
Complete claim files
Claims arrive complete and structured, which saves back-and-forth for client and handler.
Filing outside office hours
A claim at 3 AM? The agent takes it in and your team picks it up afterwards.
Clients kept informed
Clients see where their claim stands and which documents are still needed.
Intake during peaks
The agent takes in several claims at once, also when a storm causes a surge.
RELATED AGENTS
Agents for your industry
Your new colleague in customer service
Customer Service Agent on your infrastructure. Answers customer questions via your website, email or a messaging app, also outside office hours.
Your new colleague in data
Data Analyst Agent on your infrastructure. Looks for trends in your data, creates reports and answers with context. Your team reviews.
Your new colleague in sales
Sales Assistant Agent on your infrastructure. Asks leads the first questions, summarizes conversations and proposes appointments to your sales team.
FAQ
Frequently asked questions
A connection to your policy administration or CRM is custom work. We discuss upfront what is possible.
The agent runs on your own infrastructure and we sign a data processing agreement. Whether your setup meets insurance sector rules is assessed by your own compliance team.
Yes. We configure an intake flow per product type, such as car, home or travel insurance. Assessment stays with your staff.
The agent handles standard intake and communication. Complex or disputed cases are escalated to your team with a full case summary.
AI agent implementation starts from 1,495 euros. We install and configure on your infrastructure. Ongoing support and optimization are scoped per project and billed by invoice. Larger organisations get a custom quote.
FURTHER READING
Related articles
Modernize your claims process
Book an intro call and discuss which part of intake and client questions an AI agent can take on.