CUSTOMER SERVICE
An AI agent that handles your most common customer questions instantly - on every channel, around the clock. Your team focuses on the conversations that matter.
THE PROBLEM
Every minute a customer waits, their satisfaction drops. Long queues drive them to competitors.
80% of support tickets are the same handful of questions. Your agents spend their day on copy-paste answers.
When your office closes, so does your support. Evening and weekend customers are left without help.
Every growth phase means recruiting, training, and managing more support staff. Costs rise faster than revenue.
THE SOLUTION
Our AI agent answers customer questions via your website, WhatsApp, email, and phone. It learns your products, policies, and tone of voice. Complex issues are escalated to your team with full context. Simple to deploy, powerful in practice.
USE CASES
Answers the questions your team gets asked every day - shipping, returns, pricing, specifications, and policies.
Provides real-time updates on orders, shipments, and estimated delivery times. No more status check calls.
Acknowledges complaints, collects details, and either resolves them directly or routes them to the right team member.
Works on your website, WhatsApp, Telegram, email, and phone. Customers choose their preferred channel.
When a question needs human attention, the agent transfers it with a complete summary. No customer repeats themselves.
RESULTS
<10 sec
Instant answers to most customer questions.
70-80%
Most inquiries handled without human intervention.
-55%
Dramatic reduction in cost per resolved ticket.
+20%
Faster service drives higher satisfaction ratings.
Indicative figures based on experiences from previous customers. Actual results vary per business and implementation.
RELATED AGENTS
AI customer service agent on your infrastructure. Available 24/7 via WhatsApp and webchat. GDPR compliant, expert NL implementation.
AI receptionist on your infrastructure. Schedules appointments, handles intake, available 24/7. GDPR compliant. Expert implementation.
FAQ
You decide. The agent can identify itself as AI or simply respond in your brand voice. Most customers care about fast, accurate answers - not who provides them.
The agent only answers from the information you provide - your knowledge base, product data, and policies. When unsure, it escalates to your team instead of guessing.
Most setups take 1-2 days. You provide your FAQ and product info, we configure the agent. It can be live the same week.
Yes. The agent communicates in 20+ languages. It detects the customer's language and responds accordingly.
AI agent implementation starts from 1,495 euros. We install and configure on your infrastructure. For ongoing support, packages start from 249 euros per month.
FURTHER READING
Deploy an AI agent that answers instantly, works 24/7, and keeps your customers coming back.