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NEW TEAM MEMBER

Your new colleague in customer service

An agent that knows your products, remembers earlier conversations and is reachable outside office hours too. Conversations in plain language via your website, email or a messaging app.

IN ACTION

See a conversation in action

Your new colleague in customer service

Hi, I ordered last week but haven't received anything yet

Sorry to hear that! What's your order number? I'll check right away.

Order #8847

Your order was shipped Wednesday. Tracking: 3STEST012345. Expected tomorrow.

Great, thanks!

Type a message...

EXAMPLE CAPABILITIES

What can this agent do for you?

Every agent is custom-built. These are examples of what's possible - together we determine what fits your situation best.

Routine questions answered

Order status, returns, opening hours: the AI answers the questions that keep coming back.

Website and messaging app

Customers reach you on the channels they already use. The AI also responds in the evening and at the weekend.

Knows your products and policies

Trained on your product catalog, pricing and return policy, so answers are based on your information.

Escalates complex questions

Complaint about a damaged product? The AI recognizes this needs your team and routes it with full context.

Communicates in your style

Formal, informal, with humor - the AI adapts to your brand identity. No robotic responses.

HOW IT WORKS

How it works

01

We train the agent on your business

Product info, FAQs, return policy, common questions. We use these to set up the AI.

02

Choose your channels

Your website, email or a messaging app. We discuss upfront which channels we connect.

03

Test with your team

Your team asks tough questions, we refine the answers until they're right.

04

Your team keeps the hard questions

The AI answers routine questions. Your team picks up the questions that need attention.

INVESTMENT

Two ways to get started

AI agent implementation from €1,495. We handle everything on your infrastructure. Need something fully tailored to your business? We build custom agents with specific integrations and workflows.

FAQ

Frequently asked questions

That differs per business and depends on how much routine work your team does today. We do not quote an amount upfront. In the call we look at which tasks the AI can prepare, so you can make your own estimate.

That can happen. The AI is set up with your information and routes questions it cannot resolve to your team, with the context included. In the test phase we refine the answers together.

Yes. AI agent implementation starts from 1,495 euros. We install and configure on your infrastructure. Ongoing support and optimization are scoped per project and billed by invoice. Need more? We also build fully custom agents tailored to your business.

Ready to get started?

Schedule a call and we'll discuss which agent fits you.

Customer Service Agent - On Your Infrastructure | AI Agent