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PROCESS AUTOMATION

Process automation from manual to AI-assisted

Multi-step processes where multiple systems, decisions and people come together. Order intake, approval flows, operational processes. AI takes over the routine steps and puts doubtful cases to your team.

Discuss your process

30 min no-obligation call.

Fixed price per project
Builds on your existing systems
Weekly demos during the build

Six process types we automate

A process from inbound signal to finished outcome, with checks by your team where needed.

Order & quote processes

From inbound request via email or form to generated quote and confirmed order. Including price calculation and stock check.

Approval flows

Leave, purchasing, expenses - AI routes to the right approver, gathers context and adds suggestion based on history.

Multi-system workflows

An event in your CRM triggers actions in accounting, document generation and mail. AI drives the steps. The integrations with your systems are custom work.

Decision processes

Credit check, risk analysis, customer segmentation. AI weighs multiple data sources and advises with reasoning.

System-to-system sync

Keep data between tools up-to-date. AI interprets the content and puts it in the matching field.

Performance monitoring

KPIs across processes measured, deviations automatically flagged, root cause suggestions on outliers.

Why AI goes beyond RPA or low-code

Classical process automation works when every step is deterministic. As soon as judgment is required, it stops. AI picks up that part.

Judgment where rules fall short

Not every process is 'if X then Y'. For cases where context is needed, AI can determine the right route where scripts would get stuck.

Less maintenance per change

Your CRM updates? Supplier changes format? A fixed script then has to be adjusted. AI looks at intent and can absorb small changes.

Start without extensive modeling

We document the process together in the walk-through and then build in steps, with weekly demos.

Integrates with what you have

No new BPM suite or iPaaS contract. We build on your existing systems and add AI where needed.

How we approach a process

01

Process walk-through

60 min

You walk us through your current process. Where are the bottlenecks? Where is rework? Where does deciding cost time?

02

Design

Step 2

We design the future flow: what stays manual, what AI does, which systems we integrate. With fixed price.

03

Build & integration

Step 3

Implementation with weekly demos. You see the flow working on your data, can steer before go-live.

04

Live and optimization

Step 4

Process running, team trained, we monitor performance and tune based on actual usage.

Frequently asked questions

Classical RPA and workflow tools work with explicit rules - every deviation you script yourself. AI adds judgment: understands context, picks routes, recognizes exceptions. For stable, simple processes, classical RPA is fine. When human judgment is needed, AI is the better fit.

Not required. We document together during the walk-through. Perfectionist process mapping before building is often wasted time - we start with what visibly hurts and iterate.

Integration with your CRM, accounting package, ERP or HR system is custom work. We integrate via APIs or, where not possible, via files or mail. In the intake we check your software.

All AI decisions are loggable and reviewable. For regulated sectors (finance, healthcare, public sector) we explicitly build with audit trail and human-in-the-loop controls. Logs stay within your infrastructure.

AI deals with variation better than a fixed script. Small changes the system can often absorb itself. Larger changes (new system, different approval structure) we adjust in a follow-up sprint.

AI agent implementation for a single process (like an approval flow): from €1,495. Full custom process automation with integrations across multiple departments: from €1,950. Fixed price per project.

Which process costs you the most time now?

30-minute call about your current process. We are honest about what AI can and cannot do.

Process automation for SMBs - AI workflows | AI Agent